frequently asked questions about our plumbing services
faqs
FREQUENTLY ASKED QUESTIONS for property managers
Yes. We carry comprehensive liability and workers' compensation insurance that meets or exceeds the strict compliance requirements of Valley property management companies. We are happy to provide our COI (Certificate of Insurance) upon request.
Are you licensed, bonded, and insured for multi-family properties?
We know that active leaks and backed-up sewer lines require immediate action to prevent property damage. We offer prioritized dispatch for our property management partners, ensuring fast, reliable service when your tenants need it most, including after-hours emergency support.
How do you handle emergency calls and response times?
We can work either way. To save your team time, we are happy to contact the tenant directly to schedule the service window once you send over the work order. We always keep your office looped in on the status of the repair.
Do you handle tenant scheduling directly, or do we need to coordinate?
Absolutely. We understand that PMs often require detailed invoices, before-and-after photos, and specific net-term billing. We are accustomed to providing clear documentation to keep your property owners informed and your accounting team happy.
Can you work with our specific invoicing processes or compliance software?
FREQUENTLY ASKED QUESTIONS about water heaters
In Arizona, the hard water can be tough on plumbing. On average, a standard tank water heater lasts between 6 to 12 years. If your unit is over a decade old and requiring frequent repairs, replacement is usually the most cost-effective option.
how long does a standard water heater last?
If your tank is leaking from the bottom, it must be replaced. For issues like a broken heating element or a faulty pressure relief valve on a newer unit, a simple repair is often all that's needed. We will always give you an honest assessment.
should i repair or replace my water heater?
For many families, yes. Tankless units provide endless hot water, take up significantly less space, and last longer (often 15-20 years) than traditional tanks. We can assess your home's gas and electrical setup to see if a tankless system is a good fit.
is upgrading to a tankless water heater worth it?
There could be a few possible causes. Sediment buildup inside the tank can reduce the amount of available hot water, a very common problem in Arizona. A professional inspection can determine whether a simple flush or repair will restore your hot water supply.
Why is my hot water running out so quickly?
what our customers say:
"I had a wonderful experience and would highly recommend. They told me what they were going to do, did it on time and within budget."
- MARK
"We have used Baum plumbing on three separate occasions. They have been on time, quick to respond to questions and have offered fantastic service."
- JERAMY
"Treg really helped me out! Baum Plumbing has a lot of experience and we were able to get the best game plan for me and my project!"
- HUNTER
"Baum Plumbing provided Great Service! Showed up on time, fixed the issue quickly, and pricing was fair. Very professional and cleaned up after the job was completed! Highly Recommend!"
- T&T CUSTOMS
"Not enough stars to review this company! I will never use anyone else for my plumbing needs. Baum Plumbing always answers their phone and shows up when they say they will be there."
- BLAKE
"I have been a maintenance supervisor for 10 years in Tempe, Az. When I have plumbing issues that cannot be repaired in house I call Baum Plumbing every time. Treg is fantastic and his crew is on time."
- ALLEN
